Groves Family Chiropractic
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PRIVACY POLICY
Groves Family Chiropractic Limited www.GrovesFamilyChiro.com
Last updated: September 11, 2026
1. Overview
This Privacy Policy explains how Groves Family Chiropractic Limited (“the Practice,” “we,” “our,” “us”) collects, uses, and protects your information when you visit www.GrovesFamilyChiro.com (“the Website”).
2. Information We Collect
We may collect the following information:
A. Information You Provide Directly
  • Name
  • Phone number
  • Email address
  • Appointment requests
  • Contact form submissions
  • Any information voluntarily provided for scheduling or communication
B. Automatically Collected Information
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data
This information helps us improve Website performance and user experience.
3. How We Use Your Information
We use collected information to:
  • Schedule and manage appointments
  • Respond to inquiries
  • Send SMS or email reminders (including 10DLC‑registered messaging)
  • Improve Website functionality
  • Maintain security and prevent misuse
  • Comply with legal or regulatory requirements
4. SMS & Electronic Communications
By providing your phone number, you consent to receiving SMS messages from the Practice for:
  • Appointment confirmations
  • Reminders
  • Follow‑up communications
  • Important office updates
You may opt out at any time by replying STOP.
5. Cookies & Tracking Technologies
We may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the Website. You can disable cookies in your browser settings, though some features may not function properly.
6. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
  • Service providers assisting with scheduling or communication
  • HIPAA‑compliant platforms used for patient management
  • Legal authorities if required by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
This Website is not intended for children under 13. We do not knowingly collect information from children without parental consent.
9. Your Rights
​
You may request:
  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of information when legally permissible
Contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Website after changes are posted indicates acceptance of the updated Policy.
11. Contact Information
Groves Family Chiropractic Limited Decatur, Illinois Email: [email protected] Phone: [Insert your office number]
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